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Maintenance & Support

Proactive maintenance, security patching and 24x7 monitoring that keeps your platform fast, safe and available.

Software degrades quietly. Dependencies age out of support, traffic patterns shift, storage fills, certificates expire. Maintenance is the discipline of catching those before your customers do.

Our support plans cover security patching, dependency upgrades, performance tuning, backup verification and uptime monitoring, with a defined response time and a named engineer who knows your system.

Transparent reporting

You receive a monthly report covering uptime, incidents, patches applied, performance trend and recommendations.

What is included

  • 24x7 uptime and performance monitoring
  • Security patching and dependency upgrades
  • Daily backups with restore testing
  • Database and query performance tuning
  • Defined SLA response and resolution times
  • Monthly health and performance reporting
  • Emergency incident response
  • Minor enhancement hours included in the retainer

Technologies we use

LinuxApacheNginxMySQL 8RedisGrafanaPrometheusGit
Related work

Projects in this space

Multi-Campus School ERP

Multi-Campus School ERP

Three campuses, 4,200 students and one student record — replacing four disconnected systems.

Free consultation

Let us talk about what you are trying to build.

Tell us the problem and we will tell you honestly whether software is the right answer, what it would take, and what it would cost. No obligation.